Website for a pizzeria that delivers

If you deliver with your own drivers, the site has to say three things before the menu: where you deliver, what delivery costs, and the order minimum. Without them, every order starts with a phone call.

The delivery area is a question, not a map

Nobody studies a shaded map to work out whether their street is inside it. What works is a list: the neighborhoods, the ZIP codes, or a radius in miles. Short, clear, at the top.

  • The ZIP codes or neighborhoods, by name.
  • The delivery fee, and whether it goes to the driver. In the US customers ask, because it decides how much they tip.
  • The order minimum, if you have one.
  • Delivery hours, which usually end before the store closes.
  • The estimated time, which you can push back when the rush hits.

One thing to check before you push delivery: your insurance. A driver using their own car for your deliveries usually needs your business to carry hired and non-owned auto coverage, which a basic restaurant policy doesn’t always include. Your agent can tell you in one call.

Your site could be live before the dinner rush

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Questions owners actually ask

How should I show my delivery area?

As a list of ZIP codes or neighborhoods, or a radius in miles, near the top of the page. Customers check their own street faster from a list than from a map.

Is it worth taking delivery orders on my own site?

If you have your own drivers, yes. An app on a 25 to 30% plan keeps $7.50 to $9 of a $30 order; on your own site you pay card processing, about a dollar.

Your site could be live before the dinner rush

Five minutes. No card. And you’re live.

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