Support

A question about your site, your account or your Premium subscription? Email us. A real person answers, not a bot.

Email us

[email protected]

Include your restaurant’s name and the email address on your account, so we can find your site faster. We’re based in France, so replies come during European business hours, which is morning on the East Coast.

Your Premium subscription

Everything is managed from your dashboard, in the Subscription tab, under “Manage my subscription”: card, invoices and cancellation, on Stripe’s secure page. Canceling takes effect at the end of the period you have already paid for. Premium is $19 a month or $190 a year, plus applicable sales tax.

Declined payment

If a payment fails, Premium stays on while we retry (for about two weeks). Update your card from the Subscription tab to keep everything. If it is still unpaid after that, your site moves back to the free plan: it stays online at its free address.

Everything else

• Your personal data: Privacy
• The terms of the service: Terms
• Our mailing address and company details: Legal notice